FAQ's

About Taperoid & Process: Frequently Asked Questions

At Taperoid, we don’t just deliver services – we deliver outcomes. Most agencies or freelancers may complete your project, but we focus on long-term growth and brand positioning. From strategy to design to performance, we create solutions that help you scale and sustain. Our team is skilled, creative, and driven by one goal – your business success. Plus, we provide personalized support and a transparent process, which sets us apart from the crowd.

Once we receive your confirmation and initial payment, we schedule a strategy call to understand your goals in detail. Based on that, we prepare a customized plan and timeline. We then share a rough layout (wireframe or design idea), and after your approval, we move forward with development, testing, and launch. Everything is documented and professionally managed, so you’re always aware of what’s happening.

Yes, definitely. Before we begin any work, we share a clear timeline with milestone dates. This includes phases like research, design, development, review, and delivery. That way, you know exactly what to expect and when.

We believe in transparency. We update you regularly through your preferred channel – WhatsApp, Email, or Project Management tools like Trello or Notion. Weekly progress updates or milestone-based check-ins are shared, so you’re always in the loop.

Pricing, Packages & Payments FAQ's

No. We work on an honest, transparent pricing model. Once we quote a price, it includes all discussed deliverables. If you later request additional features or services, we share a new estimate for those specifically. You’ll never face unexpected or hidden charges from our side.

We offer 2–3 free revisions depending on the package. We want you to be fully satisfied with the result. For major changes outside the original scope, we’ll give you a fair quote before proceeding. Minor fixes are never charged.

For International Clients FAQ's

Absolutely. We have existing clients from the USA, Australia, UAE, and Europe. We use tools like Zoom, Google Meet, Trello, and WhatsApp for smooth communication and project tracking. Time zone differences are not a problem – we adjust our calls and updates according to your convenience.

We provide shared project boards (on Notion or Trello) where you can track tasks, progress, and comments live. We also schedule periodic demo sessions to show you live previews of your website or design.

We accept international payments via PayPal, Wise, and bank transfers. We also issue proper invoices with tax details (if applicable) for your records.

Tech, Access & Security FAQ's

Yes. After final payment, you receive full admin access to your website, social accounts, or any other system we create for you. We also hand over all files, source codes, credentials, and login details in a secured format.

100%! All our websites are designed with a mobile-first approach, meaning they look and work perfectly on smartphones and tablets. We also optimize speed using caching, image compression, clean coding, and performance testing tools.

Yes. We only use legally licensed themes, plugins, and stock images (or free open-source ones). You’ll never face copyright issues or penalties for anything we build.

Of course. Whether you already have hosting or need recommendations, we adapt to your setup. We can also help you migrate or set up everything from scratch.

Strategy, Marketing & Business Support FAQ's

Yes. After final payment, you receive full admin access to your website, social accounts, or any other system we create for you. We also hand over all files, source codes, credentials, and login details in a secured format.

Yes. We offer free audits and detailed improvement plans for existing websites, Instagram accounts, or ad setups. If your current digital presence isn't performing, we’ll help fix it.

Yes. Every website we build is SEO-ready with proper structure, meta tags, fast load speed, and mobile optimization. We also offer full-scale SEO plans if you want to rank higher over time.

Performance, Reporting & Scaling FAQ's

While no agency can promise exact results, we commit to a data-driven approach and consistent performance improvement. Our clients usually see increased reach, better engagement, and stronger leads/conversions within the first 1–3 months.

We provide detailed monthly reports covering ad performance, SEO growth, social engagement, website traffic, and leads. You’ll see what’s working, what’s not, and what’s next.

Definitely. We build systems that grow with your business. Whether you want to expand to international markets, add new services, or build automation – we’re ready to support that growth.

Post-Delivery Support FAQ's

Yes. Every project includes 7–30 days of free support (based on the package). During this period, we help with any bugs, technical issues, or quick changes. After that, you can opt for our low-cost maintenance plans for continuous peace of mind.

We’re just a message away. Even after your support period ends, you can reach out to us anytime. We offer both one-time fixes and long-term care options.

Yes. We provide easy-to-understand video tutorials, guides, or even 1-on-1 Zoom training (depending on the project). We want you to feel confident using what we build.